Privacy Policy

Longevity Lab ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and protect the personal information you provide when you interact with Longevity Lab, including through our website and our services in Hobart, Tasmania.

Information we collect

We may collect and hold personal information including your name and contact details (email and phone), information you provide when booking or enquiring, health and wellness information you choose to share in connection with a service, demographic information such as postcode and interests, and other information relevant to enquiries, bookings, surveys or offers.

How we use your information

We use your personal information to provide the services you request, respond to your enquiries, administer your bookings and account, let you know about other services that may interest you, and improve what we offer. We only send marketing communications where you have consented, and you can unsubscribe at any time.

Disclosure

We disclose your personal information only to team members and advisers who need it to provide our services, and to trusted third parties who help us operate (such as our payment provider, IT and communications providers, and professional advisers). We may also disclose information where required or authorised by law. We do not sell or trade your personal information.

Health information

Where you provide health information in connection with a service, we treat it as sensitive information, use it only for the purpose for which it was provided, and handle it in accordance with applicable privacy laws and your consent.

Your rights

You may request access to the personal information we hold about you and ask us to correct it. You may also ask us to stop contacting you about our services, or to remove your information where we are not required to retain it. Please contact us using the details below.

Payments and security

We take reasonable steps to protect your personal information from loss, misuse and unauthorised access. Payment card details are handled securely by our payment provider and are not stored on our servers. No method of transmission over the internet is completely secure, so any information you send is at your own risk.

Cookies

Our website uses cookies to analyse traffic and improve your experience. See our Cookie Policy for details. You can accept or decline cookies through your browser settings.

Contact us

If you have any questions about this policy, or wish to access or correct your information, please contact us at info@healthylifenetwork.com.au.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or the law. Please review it periodically.

Last updated: September 2026